Sorry! I missed everything, I was at work please forgive me. Seems like a lot happened. I very much appreciate your participation in the thread and providing your time for the sake of this discussion/issue @VoidCM
I'm garbage at formatting stuff and its way back a few pages ago so I'll be using puush to respond to specific points.
I understand and agree in that specific scenario with what you're saying, I'm well aware there were plentiful outcomes that could've been for better or worse. I was merely using that event as an example because its the first to come to most people when you'd bring up lack of communication and the first issue in itself. With thousands of players, of course there are few who would be able to exploit the system, I personally don't hold our staff to the standard of being able to catch them all, that would be ridiculous, but when there's blatant players who have admitted in the past and got off scot free and continue to this day, that's where my concern is. I'm also very much aware of the brigading that occurs when a popular figure within the community gets banned, one of the instances was about such with Ramen when he was unfairly banned, I spoke up about this before, since with the provided evidence it was clear he was innocent. In obvious cases where all evidence points toward something such as but not limited to hacking; exploitation, or even RMT and so forth, I fully have no objections in your ability to decide what's best in either scenario. Again, one of my main concerns was that someone within the community (and again this is not the first time this has happened) was unjustly caught up in the fire of being banned. As you and I have both said, nobody is perfect and I couldn't do a better job myself, however I believe matters like this should be addressed, with the ability of being able to create false reports, it worries me. I understand you do your own investigating, but when people can fake discord screenshots, receipts from paypal and so on, there's no telling what one can do if they have a negative reputation. I just hope that the staff is aware of that and wouldn't let such things slander an individual.
Firstly, the two in question, one of which was banned for RMT, the other was not related, they were banned but as far as I'm aware are now proven unrelated to the first banning. The one who remains banned knows they were in the wrong and has stated they're moving on from the game and are mostly accepting of their punishment. I'm not trying to defend them. In their case what they did was obvious wrong and they knew the consequences, it's unfortunate but it is how it is. The information I had was provided by the other individual yes, I had mostly wanted to have this addressed due to the reply they had received from their appeal thread. I've been around for a long time and have heard plenty of rumors and proven facts from individuals and have even had my own run ins in various scenarios, so I try to see things from an unbiased perspective. I asked plenty of questions from the individuals to get the gist of whats going on. I'd like to remind you that this thread wasn't created for any purpose other than to try to make steps in the right direction into having a better relationship as community and owners. Your points on certain people in the community are, are on point and I don't disagree. Once again I've seen it first hand. The bias point comes from having certain known members actively still playing the game going mostly as far as I'm aware of, unpunished. I don't wish to defame or name drop but it has been brought up in the thread before, it's merely a concern of mine and I don't have any real ill intentions by making this thread in the first place. My intention wasn't to dampen the relationship as I stated before, nor start some pseudo-war. Just to get more communication going and questions and concerns about certain problems I, and many others have. I'll take your word on the management of Void and Eden, I have no insight on what goes on behind the scenes and was merely drawing reference to the past event.
It's understandable, I as I already stated, I lack insight into what goes on behind the scenes, so a disconnect isn't too hard to believe, but in that scenario, they were basically told to not pursue it despite being innocent. That's the main issue here with those screenshots, if in any case that were to happen what would be the process for that? To just continue to seek a response from a higher up? I don't have all the context on either side, so I won't be pressing an issue as to why it occurred in the first place. As far as putting mods on fire, that's never been my attempt. I've stated numerous time, the purpose of this thread isn't to witch hunt, it's to perhaps provide clarity between the community and staff and have issues, as needed, fixed.
- I wouldn't necessarily say the servers "thriving" it's certainly alive, there's no doubting that. But it pales in comparison to the popularity of what it was before. There's many issues as to why that's the case.
- That was never my point. You can ban whoever you want at the end of the day, but if someone who's innocent and is providing meaningful game to the server I don't think it's in your best interest to do so, just because of petty drama or whatever the scenario may be. As I said, there's plenty of people who have taken advantage of various exploitation and to this day play unpunished, whereas numerous accounts of people who are indeed innocent go punished. I merely only referenced money and the likes because I've personally invested over $3,000 on this server and enjoy it and would rather it not turn to shit due to a few individuals. I don't think how big my pocket is or how ever amount of money I spend, large or small or none at all should decide if I get to do whatever and get away with it, and likewise I'd rest happily knowing certain individuals don't get special protection and a free pass due to their reputation and who they know and interact with.
- I never once stated that the majority of bans were unjust, nor did I state that the system doesn't work, merely that its obvious that behind the scene there are flaws. It's no secret, and I'm not bringing anything to light, it's well known. As you said, a lot of bans are for other issues such as spamming megas and the likes, I'll take your word on it cause I hear about it anyways often enough. Contrary to what you might believe, not many of my "friends" (more like acquaintances depending on said context, known players if you will) have ever been banned for either. I've known those who had, but also deserved it. If I knew and was aware of it in the first place, I wouldn't make this thread. If I didn't care and have concerns regarding the server itself rather than an assumed individual, I wouldn't have bothered. You may not believe me but that's my stance on it, and I apologize for not being able to properly articulate how I feel into text, I'm rather bad with that, I'd do terrible in PR.
I disagree with you when you say the officials don't get any bad rep for what they do. It's well documented to be the opposite. In fact, even prior to NA's shenanigans, KR has had it's own fair scandals in the past and recently, it's even hard to say if the game will last much longer there. But you're right on a few of your other points.
I'm sure you're well aware, but outside of the events the server has only shrank over the years, a lot of this is due to a lack of a sense of community. Again, this isn't a witch hunt and I'm not pointing fingers, but as it stands certain individuals led to the demise of an entire thread subsection which has in turn led to the death of an entire sub community in game, which also leads to the disappearance of players keeping the game alive. There's no communication, who ever is behind the scenes doesn't talk to the community itself and there's a disconnect. If you deny that there's issues within the server, you don't even play it. I, and anyone else who has posted in this thread is aware there are issues. People who are in game right now know there's issues and it wont be addressed. Marking it away as "misinformed and factually incorrect rants about non-existing issues" simply puts that into perspective. I'd like to see that change, but obviously, if you and the rest of the staff and higher ups have no intention on doing so, things will continue as they will. Nothing lasts forever and if nothing changes it'll be a lot sooner that the inevitable comes. Sooner than it has to be.
On another note, I appreciate you taking your time to read this thread and answer questions and clear up some misunderstandings if any. It's a nice change of pace and I hope things can further improve in the future. Thank you.
Naw I just got home from work and was reading Void CM's responses. I don't want the thread to die. There's still a lot more I have to say if warranted but I don't want to derail the thread since the entire purpose of the thread is more so bringing this into discussion itself. Rather than here I think it would be better to have a more official thread once again dedicated to proper discussion for the issues relating to the server, or even here: